360 E 10th Avenue, Suite 400, Eugene, OR 97401

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Homeowners. Your life, moving forward.

Homeowners

Your life,
moving forward.

When something goes wrong, the last thing you should have to manage is your own claim. Altimeter handles the coordination — every step, every handoff — so your repair gets finished and you can move on.

Trusted coordination connecting vetted contractors to homeowner repair claims through Altimeter

Trusted coordination

Your carrier trusts us. Here’s what that means for you.

Altimeter Solutions Group is a managed repair company. When your insurance carrier brings us in, we become the coordinator between you, your carrier, and the contractor who completes your repair — so the process moves forward without you having to chase it.

Vetted

Qualified

Insured

WHAT’S INCLUDED

A repair process that holds together.

Vetted contractors completing residential repair through Altimeter's homeowner program
Vetted contractors

Every contractor in our network is background-checked, credentialed, and monitored throughout the job so you know who’s at your door.

Clear communication keeping homeowners informed throughout the managed repair process
Clear communication

You’ll know what’s happening at each step. No chasing, no repeating yourself. Just a coordinated process that keeps you informed.

Residential repair backed by Altimeter's 5-year workmanship guarantee
5-year guarantee

All repairs completed through Altimeter are backed by a 5-year workmanship guarantee — long after the crew has packed up and left.

Homeowner property moving through Altimeter's managed repair process step by step

What to expect

How managed repair works.

01

You’ve had a disruption

Whether through your carrier or by choice, you’ve come to the right place for support. You may receive a call or message introducing us. This is normal and expected.

02

We assign a qualified contractor

We match your claim to a vetted, credentialed contractor in your area with the right expertise for the job. Every contractor in our network is background-checked and licensed.

03

We manage coordination throughout

We handle the back-and-forth between your carrier and the contractor — approvals, scope, scheduling — so the job moves forward without stalling. No chasing. No repeating yourself to someone new every time.

04

Your home is restored

Repairs are completed to standard and backed by a 5-year workmanship guarantee. From first notice to finished work.

Our commitment

You shouldn’t have to wonder what’s happening.

Too often, the claims process stalls — unanswered calls, missing documents, contractors who don’t show up ready. Every delay is another day your life is on hold. Altimeter changes that. Every step connects to the next. Every handoff is handled.

Dedicated to your claim

Your customer advocate

Each claim is assigned a dedicated Customer Advocate — trained specifically for your carrier — who guides you through the process from first contact to final completion.

Completed repair work backed by Altimeter's 5-year workmanship guarantee

5-Year

Workmanship Guarantee

All repairs covered by a 5-Year workmanship guarantee

Questions about your claim?

We’re here to help.

If you’ve been assigned to Altimeter and have questions about your repair, reach out directly or find your Regional Field Manager.

Why is Altimeter contacting me?

Who is the contractor doing my repair?

What does the 5-year guarantee cover?

How long will my repair take?

Questions about your claim?

We’re here to help.

If you’ve been assigned to Altimeter and have questions about your repair, reach out directly or find your Regional Field Manager.

Why is Altimeter contacting me?

Who is the contractor doing my repair?

What does the 5-year guarantee cover?

How long will my repair take?

Questions about your claim?

We’re here to help.

If you’ve been assigned to Altimeter and have questions about your repair, reach out directly or find your Regional Field Manager.

Why is Altimeter contacting me?

Who is the contractor doing my repair?

What does the 5-year guarantee cover?

How long will my repair take?

Altimeter Solutions Group

Managed repair built on precision, relationships, and continuous forward progress.

© 2026 Altimeter Solutions Group. All rights reserved.

Altimeter Solutions Group

Managed repair built on precision, relationships, and continuous forward progress.

© 2026 Altimeter Solutions Group. All rights reserved.

Altimeter Solutions Group

Managed repair built on precision, relationships, and continuous forward progress.

© 2026 Altimeter Solutions Group. All rights reserved.

Altimeter Solutions Group

Managed repair built on precision, relationships, and continuous forward progress.

© 2026 Altimeter Solutions Group.
All rights reserved.