Why Altimeter?
Built for the complexity of every claim.
25+ years of managed repair experience, a national contractor network, and the coordination infrastructure to handle claims at every scale — routine or catastrophic.
Our differentiators
Managed repair is not just about the repair.
It’s about everything else that keeps it moving.
Our approach isn’t built around a single process or a single tool. It’s built around the belief that forward progress is something you earn at every step — through precision, accountability, and the relationships that make the whole system hold.
Vetted contractors
Built for distributed coordination before it became an industry norm.
Nationwide coverage
Contractors across the country—local knowledge, consistent process.
Claims handled annually
Deep institutional knowledge across carrier relationships, contractor networks, and claims operations.
Team infrastructure
Nationally distributed.
Always accountable.
Our team is distributed nationwide — regional field managers, coordinators, and account managers positioned close to the carriers and contractors they support.
Concierge-style account support.
The people behind every project, keeping things moving and everyone aligned.
Customer service
representative
CSRs monitor SLAs and maintain daily contact with contractors — and insured customers when needed — to keep files on track and quickly flag delays or concerns for escalation.
Regional field
managers
RFMs conduct on-site visits, especially for large losses, to oversee contractor performance, clarify scope, and reduce disputes through direct engagement.
Technical audit team
Provide rigorous, consistent estimate review processes rooted in both industry best practices (IICRC) and client-specific guidelines.
Quality assurance specialists
QA staff work closely with RFAs and RFMs to assess workmanship and ensure post-completion quality.
Technology-backed
Data and workflow tools that keep every party aligned.
We’ve built a coordination platform that connects carrier systems, contractor workflows, and policyholder communication — so real-time decisions are based on real-time data, not yesterday's snapshot.
01
Real-time claim status and coordination data
02
Carrier system integration and reporting
03
Contractor workflow and job assignment tools
Integrations:
Our philosophy
Our mission is to bring clarity and coordination to claims so people can move forward.
We align people, decisions, and processes to keep work progressing with purpose, reduce unnecessary friction, and support better outcomes for everyone involved.
